Sphere of ServicesTM
SMITH's Sphere Of ServicesTM (SOS) portrays our collaboration service offerings. The sphere represents a balanced assortment of help you can expect from SMITH.
PARTNERING FACILITATION is a process designed to guide the work that people and organizations do. The result is stronger relationships with people and organizations within and outside of their immediate group. Effective partnering facilitation enhances long-term relationships among participants, improves the quality of products and services, and assists in meeting cost objectives. Actions: lead meetings, build teams, moderate discussions, manage conflict, raise issues, evaluate meeting success, draft agendas, record action items, identify lessons learned, and assign due dates and responsible parties.
EVENT MANAGEMENT entails making high-profile events run seamlessly. Our seasoned event managers guarantee that every aspect of an event is meticulously managed from identifying the target audience, devising the event concept, and planning the logistics to coordinating the technical aspects before actually executing the event. Actions: develop theme, identify and analyze audience, negotiate venue and vendor contracts, design marketing campaign, produce outreach materials, propose agenda, prepare briefing, determine timeline, manage budget, on-site support, design participant evaluation, distribute and analyze evaluation results, summarize action items, and provide recommendations for future events.
PUBLIC OUTREACH requires a complex understanding of relationships and communication processes. We recognize risk communication involves both technical and perceptual issues. Our approach is based upon an uncommon mix of technical competence and empathic communication abilities. Actions: develop community relations plans, design communication plans, produce fact sheets, prepare newsletters, issue public service announcements, organize public meetings, record meeting minutes, solicit and analyze public comments, host bilingual public information hotline, develop signs, and provide training.
STAFF AUGMENTATION enables SMITH/Associates to demonstrate our entrepreneurship and adaptability by staffing an array of positions, which supplement our clients' existing workforce. We provide professionals who possess required technical and functional skills and who have natural talent and specific training in workplace collaboration. Clients choose SMITH/Associates' staff augmentation services not only for our high-caliber consultants, but also to gain small, woman-owned business credit for the full range of support we provide. Roles: environmental and construction project managers, bioenvironmental engineers, records managers, real estate marketers, paralegals, public affairs specialists, event coordinators, organizational development analysts, and environmental liability cost estimators.